📜 Privacy Policy
At E3byRitz – Express, Exhort, Evolve, your privacy is our top priority. We understand the sensitive nature of counselling and psychotherapy services, and we are committed to maintaining the confidentiality and security of your personal information.
1. Confidentiality of Sessions
- All therapy sessions are private and confidential.
- Information shared during counselling will never be disclosed without your explicit consent, except where required by law (e.g., risk of harm to self/others, legal obligations).
2. Information We Collect
- Personal details provided during booking (name, contact number, email).
- Information shared during sessions for therapeutic purposes.
- Technical information if you use our website (cookies, browsing data for analytics).
3. How We Use Your Information
- To schedule and conduct therapy sessions.
- To communicate with you about your appointments or services.
- To improve our services and maintain quality standards.
4. Online Sessions
We use secure platforms such as Zoom or Google Meet for online counselling. While we ensure privacy on our end, clients are advised to join sessions from a safe and private space.
5. Data Security
Your personal data is stored securely and accessible only by authorized personnel. We never sell, rent, or share your personal details with third parties.
6. Payments
For international clients, payments may be processed through PayPal or Wise. We do not store your financial information.
📜 Terms of Service
1. Nature of Services
Counselling and psychotherapy are supportive, goal-oriented processes aimed at improving emotional well-being. Results vary depending on individual circumstances. No guarantees of specific outcomes are made.
2. Eligibility
- You must be 18 years or older to book sessions.
- For children and adolescents under 18, sessions require parental/guardian consent.
3. Online Counselling Limitations
Online therapy may not be suitable for crisis or emergency situations. If you are in immediate danger or need urgent help, please contact local emergency services in your country.
4. Appointments & Cancellations
Appointments must be booked in advance. Cancellations should be made at least 24 hours before the session. Late cancellations or no-shows may still be charged.
5. International Clients
Services are provided globally (including India, UAE, USA). Clients are responsible for checking local regulations before booking.
6. Liability
Counselling sessions are meant for emotional, mental, and behavioural support. E3byRitz is not liable for any decisions or actions taken by clients outside the therapeutic context.
📌 Disclaimer: This Privacy Policy & Terms are designed for professional transparency. They do not replace legal advice. For compliance with international regulations (such as GDPR in Europe or HIPAA in the USA), additional customization may be required.